Reference

gempa100 Terms & Conditions Made Clear

gempa100 Terms & Conditions set out how you open an account, use Live Casino and Aviator, connect DANA or QRIS, and request account support.

Account rulesWallet recordsLocal-law accessData choices
gempa100 gempa100 Terms & Conditions Made Clear
HELP WITH TERMS

Get A Clear Route For Policy Questions

A clear contact route helps when a Terms & Conditions question affects your login, wallet record or account status.

Account wording Ask us to explain a clause when you are unsure how phone verification, account…
Wallet evidence For a payment-status question, send the wallet or bank reference and amount shown in…
Change request Use the account support route to request a correction to personal details, a copy…
YOUR POLICY RECORD

Know How We Handle Account Details

Our Terms & Conditions explain what happens to account details after you submit them, how security checks protect account actions and how to ask for a correction.

Data handling

We use submitted account details to verify ownership, support account actions and match DANA, QRIS, bank transfer or virtual account references with the correct record.

Cookies

Cookies may retain session settings and device preferences so the terms page, login path and account screens behave consistently when you return.

Account security

Phone verification comes before account access, and we may ask for further checks when a sign-in, device change or wallet action appears unusual.

Record retention

We retain account and transaction records for the period needed to operate the service, resolve disputes, meet legal duties and answer valid account requests.

Correction path

If your name, phone number or payment reference is wrong, contact support from the account route and state exactly which record needs correction.

Policy updates

When these Terms & Conditions change, we present the revised wording on the policy page so you can read it before continuing an affected account action.

Answers Before You Open An Account

These Terms & Conditions answers address the searches we hear most often before an Indonesian account is opened. They cover eligibility, verification, payment records, device use, data requests and the route for raising a question. If your situation is not listed, send the account reference and we will direct the request to the relevant policy path.

They cover account opening, phone verification, permitted use, wallet and bank records, device access, data handling, policy changes and the steps for contacting us about an account decision.

Access depends on local law. If access is permitted for your location, complete the displayed account checks and use your own verified phone details before entering the lobby.

Phone verification links the account to a contact detail you control, reduces mistaken ownership claims and helps us investigate a login or wallet question involving your account.

The terms allow us to record payment references and status details for DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity so an account transaction can be matched.

You may move between supported mobile and desktop access, but a new device can trigger an account check. Keep your phone available and do not share login details.

Contact support through the account route, identify the field or record that needs changing and provide the registered phone number. We may request evidence before applying a correction.

Send the decision, date, account reference and your specific question through support. We can explain the relevant Terms & Conditions clause and identify any further account step.