Reference

gempa100 Legal terms for your account

gempa100 sets out clear Legal terms for account access, payment records, personal data and changes to our service.

Indonesia policyPhone verificationLocal-law accessWallet records

How local law shapes account access

gempa100 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal notice explains the conditions that apply before you open or use an account from Indonesia. Eligibility depends on local law, and we may ask you to complete phone verification before account access continues. The policy covers the details you submit, records connected with DANA,

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OVO, GoPay, QRIS, bank transfer or a virtual account, and the checks used to protect account ownership. It also explains when wording, account access or payment handling may change because a rule applies to your location. If a restriction affects your account, we aim to show
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the reason through the available account path rather than leave you guessing. Please read the notice before opening an account and check it again when we publish a dated change.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST PATHS

Get help with a Legal request

A clear support path helps when you need to question a policy decision, correct account details or ask why a wallet record is pending.

CONTROLLED DATA HANDLING

What our Legal controls cover

We keep our Legal process tied to practical account controls rather than broad promises. The policy describes how submitted details, payment references and security events are handled, how browser cookies support account…

Data handling

We use account details for the purposes stated in our Legal notice, including phone verification and account protection. Payment references from DANA, OVO, GoPay and QRIS are treated as records linked to your account activity.

Cookies

Browser cookies may support sign-in continuity, page settings and security checks. Our policy explains their role, so you can understand why a mobile browser or desktop session may request a fresh account check.

Account security

Do not share your phone verification details or account credentials. If access looks unusual, contact us through the account support route and include the device path you used, such as mobile browser or desktop.

Record retention

Our Legal notice states how long relevant account, payment and security records may be retained for the purposes described there. A retention question should name the record type and account phone number.

Correction requests

You can request a correction when your account details are inaccurate. Send the affected field through account support, complete any ownership check we request, and wait for confirmation before opening another account.

Policy contact

For questions about Legal wording, identify the clause, account step or payment record involved. We use that specific reference to explain the applicable condition instead of giving a general reply.

Legal answers for gempa100 accounts

These Legal answers cover the questions we expect before account access: local eligibility, phone verification, wallet records, cookies, data changes and contact steps. Read the full notice as well, because the published wording controls if a question involves a specific account or location.

It covers account access, phone verification, personal data, cookies, security records, payment references and policy changes. It also explains that access depends on local law and may vary by location.

You may follow the account path where local law permits. Before access continues, we may require phone verification and other account checks described in the current Legal wording.

Our Legal process treats those payment references as account-related records. Keep the rail name, date and reference available if you ask us to clarify a wallet status or transaction record.

Yes, you can ask for a correction through account support. Identify the incorrect field, provide the phone number linked to your account and complete an ownership check if requested.

The notice explains how browser cookies may support sign-in continuity, settings and security checks. Your mobile or desktop browser may ask for a new account check when session details change.

The applicable retention period is stated in our Legal notice and depends on the record type and stated purpose. Ask through account support with the relevant payment or security record identified.

Use the account support route and name the clause, account step or payment reference involved. Include your linked phone number and request details so we can locate the correct policy context.

gempa100 Legal terms for your account

Get help with a Legal request

What our Legal controls cover

Data handling

Cookies

Account security

Record retention

Correction requests

Policy contact

Legal answers for gempa100 accounts

01 What does the gempa100 Legal notice cover?

02 Can I open an account from Indonesia?

03 How does Legal treat DANA, OVO, GoPay and QRIS records?

04 Can I request a change to my account data?

05 How are cookies covered by gempa100 Legal terms?

06 How long are Legal and payment records kept?

07 Where should I send a Legal question?

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